Terms of Use

Terms of Use

The website of Global Trade Wallet (SG) Pte Ltd (“Global Trade Wallet”) is located at www.gtwallet.sg (the “Website”). These Terms of Use (“Terms”) govern your access to and use of the Website. By accessing and using the Website, you agree to be bound by the Terms. You must use the Website in accordance with these Terms. Please read these Terms carefully. These Terms may be updated from time to time, and the latest Terms displayed on our Website shall prevail over all previous versions. These Terms are not exhaustive and do not address every issue that may arise during the use of the Website. Global Trade Wallet reserves the right to change or update these Terms at any time. Global Trade Wallet will make every effort to communicate changes and updates to the Terms to you via email or notification on the Website. You are responsible for reading, understanding, and agreeing to the latest Terms available on the Global Trade Wallet Website.

Details of the Website

Global Trade Wallet Limited (SG) Pte. Ltd. (201918757G) owns the Website. The Website has pages with unrestricted access for all Internet users that are publicly published (the “Public Area“) and pages with restricted access for limited users that are privately published (the “Private Area“). Any reference to the Website applies to both areas. The Website is used to provide the cross-border money transfer services involving cross-border transactions (“Service”) operated by Global Trade Wallet.

The Website

The Website’s Public Area gives general information about foreign exchange transactions and rates. The Private Area allows you to give instructions to enter transactions under the Service, enter beneficiary account details and manage your account profile (individually a “Function” and collectively the “Functions“). These Terms also apply to your access and use of the Functions by telephone or e-mail. Any Function we provide you with is pursuant to Global Trade Wallet’s User Terms and Conditions. Before accessing the Functions, you must agree to the User Terms and Conditions, and these Terms. In the event of any inconsistency between the User Terms and Conditions and these Terms, the User Terms and Conditions will prevail.

Access to Private Area with Username and Password

We may provide you, or your authorised representative, with a username and password (the “Login Details”). These Login Details let you use the Functions in the Website’s Private Area. Whenever your Login Details gain access the Private Area, you accept these Terms.

Global Trade Wallet has no duty to verify the identity of the person using your Login Details. It is your responsibility to ensure the security of your Login Details. Global Trade Wallet will be entitled to assume that anybody who uses your Login Details has your full authority to do

  1. We accept no responsibility for any losses or damages arising from unauthorised use of your Login Details to access the Website’s Private Area and use the Functions, unless before any unauthorised transaction has occurred, you have notified Global Trade Wallet that the confidentiality of your Login Details has been compromised.

Legitimate Use

You agree to use the Website only for legitimate personal, business and commercial purposes. You shall not attempt to do or do the following actions: disrupt, interfere with, damage or reverse-engineer the Website or any code, data, hardware or software on or associated with the Website. You agree to access the Private Area only in accordance with the User Terms and Conditions.

Intellectual Property Rights

All intellectual property rights, including copyright, in the Website and all associated documents and materials on the Website belong to Global Trade Wallet or third parties under licence. You may view and access content on the Website. You may not reproduce, distribute, disseminate, publish or circulate any part of the Website in any form to any third party without the prior written permission of Global Trade Wallet. You may not use content on the Website or source code for purposes outside of personal or non-commercial purposes, unless we specify otherwise.

Exclusion of Liability

The information on this Website has been created in good faith with reasonable care, using reliable sources. Global Trade Wallet makes no warranty of the suitability, completeness, quality or exactness of the information. You are responsible for conducting your own investigations regarding the accuracy, reliability and completeness of the information on the Website. We assume no liability to you or any third party for any errors or omissions in the information or any losses or damages arising from such errors or omissions. Global Trade Wallet will not bear any liability for the use, interpretation or implementation of the information.

Accuracy of Website Information

Global Trade Wallet undertakes no obligation to provide information on the Website that is immediately updated in real time. Information on the Website regarding currency exchange rates is based on market conditions at the time of writing and may change without notice. The Website’s currency converter does not use live market data and serves only as a guide. If you wish to obtain information on live currency exchange rates, please contact Global Trade Wallet directly.

No Financial Advice

The Website information does not constitute either general or personal financial product advice, and nothing relating to the provision of the information on the Website shall be construed as creating any advisory or fiduciary relationship between you, Global Trade Wallet or any third party. Any information provided on the Website is not a recommendation that a course of action is suitable for you and should not be regarded as financial advice. You shall bear sole responsibility for any transactions you make on the Website.

No Liability for Delays or Technical Problems

Global Trade Wallet excludes any liability for any delay, interruption or unavailability of the Website. You acknowledge that we operate an online dealing platform that could be subject to technical issues, the nature and duration of which may be beyond our control. Our Service also involves the use of intermediaries who are outside our control.

Website Access

Global Trade Wallet will use reasonable efforts to provide access to the Website at all times. However, Global Trade Wallet does not warrant that the use of the Functions will be uninterrupted.

Termination of Access to Website

You may terminate your access to the Website Private Area by emailing us at Hello@gtwallet.sg.

Errors or Mistakes

You may not cancel any transaction once you have instructed us to enter into a transaction. You may only correct any of the transaction details that do not reflect the agreed transaction details.

If your funds are sent to the wrong beneficiary account as the result of a mistake made by you, and we have acted in accordance with your instructions, we will be under no obligation either to recover the funds or to resend the funds to the correct beneficiary account. You will need to enter a new transaction.

Fee Disclosure

Global Trade Wallet may receive fees for advertising on the Website and in any email newsletters that might be sent to you. Global Trade Wallet may have a financial interest in the outcome or success of the offers of financial products mentioned in this Website.

Indemnity by You

You fully indemnify and hold harmless Global Trade Wallet and its officers, employees and agents in respect of any loss, damage, cost or expense which they may sustain or incur arising from or related to the improper use of the Website by you or your authorised representatives.

External Links

The Website may contain links to websites not maintained or controlled by Global Trade Wallet (“Third-Party Site“). Global Trade Wallet makes no representations or warranties whatsoever about any third-party site. A display of a link to a Third-Party Site on our Website does not imply endorsement, sponsorship of, or affiliation with the Third-Party Site. Global Trade Wallet accepts no responsibility for the content or use of any Third-party Site. If you access a link to any third-party site, you leave the Website and do so entirely at your own risk.


Global Trade Wallet is committed to protecting the security of your personal information. We take commercially-reasonable precautions to protect your personal information from unauthorised access, modification, or disclosure. We store your personal information on secure servers that have SSL Certificates. All data transferred between you and the Website is encrypted.

You acknowledge that Internet is never fully secure or private. We cannot give an absolute assurance that your information will always be secure. Transmission of personal information over the internet is at your own risk. You are responsible for using the Functions within secure networks and devices.

Privacy Policy

The Privacy Policy available on the Website governs our collection, retention, usage and disclosure of personal information. For more information, please refer to the Privacy Policy.


The laws of Singapore govern these Terms. You agree to submit to the jurisdiction of the Courts of Singapore in the event of any disputes.